Terms and Conditions

These terms of sale govern the relationship between the customer and Broodbaar (located at Mechelsesteenweg 586C/11, 1800 Vilvoorde), registered in the Crossroads Bank for Enterprises (KBO) under number 1018.081.316 (VAT number BE.1018.081.316), hereinafter referred to as 'Seller'.

By creating an account, the customer has expressly accepted these terms of sale without any reservation. For all legal relationships between the seller and the customer, the provisions below apply unless a different agreement has been explicitly and written concluded. These terms of sale apply to every order to the exclusion of all other general or specific conditions of the buyer.

Prices

Prices stated on the website provided by the seller include VAT and are valid for the day of consultation on the website. Except for display errors, the seller guarantees the price indicated on the website. Prices are subject to possible price fluctuations at the supplier and may be adjusted without notice for any reason.

Order

The buyer is fully responsible for correctly specifying orders and providing correct address information.

Orders can be placed via internet (http://www.broodbaar.be/), email (info@broodbaar.be) or by phone (02/7257815).

Product images are purely decorative and may contain elements or items not included in the price. The seller cannot be held responsible if the information offered is incomplete, incorrect or not current.

Delivery

Delivery is free in Vilvoorde, Diegem, Machelen, Evere, Woluwe, Brucargo and Zaventem for orders of €25 or more. Unless agreed otherwise in writing, for any other delivery a fee applies based on the distance between the seller (address mentioned above) and the buyer (delivery address). The cost is €1.20 per kilometer one way and includes all trips necessary for order delivery. Delivery costs exclude 21% VAT.

Stated delivery times are purely indicative and not binding. Delivery delays cannot under any circumstances give rise to cancellation of the purchase or payment of compensation in favor of the buyer, except in case of intentional delay.

The seller is not liable for delays in execution or non-execution of an order due to events beyond their normal control, including but not limited to: production interruptions, supply difficulties or shortages of raw materials, labor, energy, transport, strikes, lock-outs, work interruptions or other collective labor disputes affecting either the seller or the seller's suppliers, even if these events are foreseeable.

The seller has the right to make partial deliveries. In case of non-delivery of goods, any amounts paid by the buyer will be refunded without interest or other compensation.

Payment

Orders are payable in cash upon pickup or delivery. Online payments are made through a prepayment system. The seller has the right to charge participation in transaction costs for online payments. The seller will in no way receive or store information regarding payment methods such as card numbers, expiration dates and verification codes of the buyer.

Invoices are only issued to VAT-liable entities, public institutions and self-employed professionals. Invoices can only be paid in cash or by transfer to the bank account number stated on the invoice. Invoices state a due date of 14 days after invoice date.

In case of non-payment on the due date, the buyer will automatically and without notice be liable for a default interest of 1% per month on the outstanding amount, calculated from the invoice date. In addition, the unpaid amount will be increased by a flat-rate compensation of 10% on the outstanding amount with a minimum of €50 per unpaid invoice.

Late payment gives the seller the right to suspend all further services and makes all outstanding invoices immediately payable.

Complaints

Any complaints can only be accepted in writing (email) or by phone, no later than the day of pickup or delivery. No complaint regarding conformity or condition of the goods can be accepted by the seller on the day after delivery or pickup. Once this period has expired, every delivery is considered to conform to the order.

Complaints regarding invoices must reach the seller in writing (email or registered letter) within 5 days after receipt of the invoice to be admissible.

Cancellation and changes

It is not possible to cancel or modify an order on the delivery day unless there is written (email) or telephone agreement about this between the seller and the buyer.

The buyer has the right to inform the seller that they are withdrawing from the purchase, without paying penalties and without stating a reason within 5 working days from the day following delivery. When the buyer invokes this option, they must return the goods to the seller at their own risk and cost. The buyer cannot invoke the withdrawal clause for goods specifically prepared for them or that can spoil quickly.

Warranty

The seller is only liable for damage resulting from intent or gross negligence. The seller cannot be held liable for general or special indirect damage of any kind suffered by the buyer.

The buyer acknowledges the possible limitations and risks of using the Internet (website/email) and accepts that the seller cannot be held liable for damage resulting from the use of the website or email

Applicable law

All agreements concluded with the Seller are governed by Belgian law. In case of disputes, only the courts in Mechelen have jurisdiction.

Final clause

In case any provision is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

The seller's failure to demand strict application of these provisions in these conditions cannot be considered as an implicit waiver of the rights the seller has under the present conditions and does not prevent the seller from demanding strict compliance with these provisions later.

The seller has the right to modify these conditions at any time without prior notice. Any order after a modification implies acceptance of the new conditions.